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Testimonials

Shirley and I started Prince Edward Island Preserve Company in 1985 and our dedicated staff have always strived to offer great tasting food and the best customer service anywhere.

We love sending our artisan food products and quality gifts and backing it up with stellar service. 

Here are comments received from our customers recently. 

This is a first class Company with exceptional customer service. Fabulous dining and beautiful gift-ware. Trust me, you will enjoy your experience! Joan e., New Your, New York

The website was exceptionally well organized and very easy to navigate. My order shipped within a day of it being placed and I received it much sooner than expected. It arrived well packaged and each cup contained a sample of tea - it was an unexpected and lovely surprise! It was a pleasure to deal with Bruce, Shirley and all the staff at the PEI Preserve Company! Heather F., Toronto, ON

We adore your teas and preserves! High quality ingredients and exceptional service has always been the standard with your company. My daughters and I have made two pilgrimages from North Carolina and stopping by The Preserve and Co. as well as walking in your gardens is always at the top of our list! Your restaurant and shop are a treasure! Paula S., North Carolina, US

Always a great experience dealing with The PEI Preserve Company, wonderful helpful staff, excellent service and exceptional food and products at this fine establishment. Many thanks for your wonderful customer service and your many, many wonderful products, Bruce!  Beverly M., PEI

I love my PEI teas and I’m excited to restock my favorite apricot tea as well as all the new flavors I ordered! They are so good I traveled from Seattle Washington to PEI to bring home tea, and, of course to share a delicious lunch with dear friends. Teresa C., Washington, US

All the staff were went out of their way to be helpful and hospitable. The product sold is high quality as is the food we thoroughly enjoyed in the restaurant. The PEI Preserve Co. is a delicious and delightful place we look forward to visiting often!   C Patterson-LeClerc, Prince Edward Island

Fast. Dependable. Packed well. Even with a thank you card. Their jam is to die for!

Absolutely loved your store, restaurant, and beautiful gardens! I love your food products because they are not full of preservatives. Your Wild Blueberry & Raspberry with champagne fruit spread is insanely delicious! It was very nice meeting you Bruce and to see you working with your staff and talking to your customers is not often seen in a lot of businesses. You make the visit feel like home. You and Shirley give of yourselves to the Gardens of Hope, a most wonderful gift to others in need. God Bless you both! 

This is a must stop for anyone visiting PEI. Love your Island, the people are amazing and the beauty of the Island breathtaking! Rosemary F., Alberta, Canada

Your teas are fresh, bright and not artificial in their flavors. Tea Hill Strawberry is our all-time favorite as well as any of your preserves! Orders are always fulfilled promptly too. My daughters and I have visited PEI twice and your establishment is always top on our list! We adore your island and consider it one of the most beautiful on the face of the earth! Paula from North Carolina

I love everything about this company. Their website is easy to use. The customer service is outstanding. I have never experienced being made to feel that both myself and your order is of the utmost importance. The personal note inside each order is a lovely touch. Lorel P., North York, Ontario

I am constantly amazed by their Customer Service. Every time I have a question...I get a PROMPT reply either from Bruce or someone from his staff. They are pleasant to work with and very helpful! G.U. Delaware, US

I was thrilled with my purchase and the service I received from you. Your note of appreciation in with my well-wrapped order (along with a tea sample to try with my new mugs) is very much appreciated. It is nice to know that great service and sincere customer appreciation is alive and well. I will be visiting your shop soon when I back on the Island. Wishing you much success. Darlene W., Halifax, Nova Scotia

Absolutely thrilled with my purchases- beautiful bone china mugs and "Tea 4 One" mug and tea pot. Dunoon china-oo-la-la ! Great service that went above and beyond! Deborah S., Calgary, Alberta 

I ordered 4 coffee mugs for a friend's birthday gift. She loves them & has since told me how many compliments she has received as to how beautiful & unique the mugs are. I live in Florida in the US & have been to your store in PEI twice. I love it & know that I can count on the fine quality of any item I choose to order. Thank you so much for your good service. Judy L., Florida, US

From the moment I saw the website to the minute I received my package I had only excellent service. I loved the personal touches, a personal email, a fridge magnet with my order showing this beautiful quaint shop, a thank you card. Everything was amazing. The whole experience makes me want to visit the shop personally. I will definitely do business with Bruce and Shirley again. Thank you.
Christine H., Angus, Ontario
 
I visited this shop in person in 2011. The service was amazing and the shop itself interesting and filled with lovely items. I have been an online customer ever since. The online shopping is just as interesting and lovely with amazing service. Karen, Slate River, On.
I have always found the product as being excellent and the service to be prompt and accurate. We purchase tea from no one other than the preserve even though it is readily available locally. Why go anyplace else when you know what you are receiving will be of excellent quality. Frank S.,  Gilbertsville, Pennsylvania, US
We absolutely love all the berry preserves and indulge nearly every day. We also love to ‘share the wealth,’ and have given jars to at least a dozen friends. It’s great to do business with such a lovely company that offers such wonderful products. Ellen M.,  Avon Lake, Ohio, US

Love the quality of the products! Amazing, above average customer service! They obviously care very much about the happiness of their customers. Lorel P., Toronto, Ontario, Canada

The no added sugar preserves are excellent. Fast shipping. I am a repeat customer because of the quality of the product. Leanne S., Brampton, Ontario

I Love your jellies and jams..I live in Texas and to order jellies from Canada means they are very much to my liking. Rebecca B., Lubbock, Texas 

I have been incredibly impressed every time I have ordered from the Prince Edward Island Preserve Company. The product is of the highest quality. Shipping is fast and inexpensive. Customer Service is unparalleled. I cannot recommend this company more highly. H. Herauf, Bismarck, ND., US.

I first visited PEI Preserve Co. in 2017 on a cross Canada bus tour. I was very impressed with the co. then and remain so today. The service is absolutely the best. I especially appreciate the handwritten thank you’s with the orders I have placed. Also, the concept of The Garden of Hope is very near to my heart as I am a 5 yr. cancer survivor. Oh yeah, the products I have bought have been excellent. Thank you so much for everything you do!? S. Brolly Vegreville, Alberta, CA

It certainly seems, in these times, very few cares about their product quality and customer satisfaction as does PEI Preserves..ya gotta love it. Douglas M.

Good ingredients equals good food. The preserve company has some of the best stuff in the world. Timothy N., Boydton, Virginia, USA

Awesome selection! Shipped out the same day it was purchased and was 15 items. Arrived in the expected time frame with no issues. Will definitely be ordering again! Kayla S., Moncton, New Brunswick

My husband loves BBQ sauces. We first bought the Smokey Hickory & Maple sauce in 2012 and six and a half years later he still vows it's the best BBQ out there! Kelly K., Waterloo, Ontario

Service was very fast and efficient. The product was well packed and arrived when I personally requested it to be sent. Highly recommend PEI Preserve Company both for service and quality of products. Andrea L., San Antonio, Texas

Your service was amazing. Visited your restaurant with brother and family a few years back still remember as a highlight to our eastern Canada Cruise. This was once again a perfect gift to remember a perfect place and wonderful people. And the best lobster ever and dessert to only dream about. Hope we can all visit again. Lindsay K., Tappen, BC

I like to order the fruitcakes because they are reminiscent of ones my mother used to make. My new favorite product is the Very Berry Cherry jam. I would put it on everything if I could! Above all, customer service is always top-notch! Rebecca M., Schaumburg, Illinois, US

I know I will never be disappointed with my order or service. It is always perfect! Thank you!! Claudia M., Jacksonville, Texas

My friends in Florida look forward to their gift from your shop every Christmas. I can always trust that my gifts from you will be of the highest quality and will always be enjoyed. Thanks for the many choices . Pamela E., Germantown, Maryland, US
 

We send Preserve Co. gift packages to relatives off-Island each year. We are amazed at the speedy of delivery as the package arrives days ahead of other packages sent. The selection of product makes it so easy to be able to send 2 or 3 different items, along with their favourites, making for a welcoming and thoughtful Christmas gift. If you mess up something like not signing the Christmas card, I got a call asking if I wanted to sign before it was sent. That's customer service and the kind of service which keeps us coming back year after year. 
Thanks, Bruce, Shirley and staff, all the best in 2019. Brian P., Quispamsis, NB

We were in your store with a Tauck tour and we were so happy with the preserves we bought and how quickly they were shipped. We decided to order presents for the holidays and once again, your company did not disappoint. Yours is a great company with great products. Nancy FW., USA

Our son lives in Vancouver and he and his girlfriend love and miss our island. We found the process of ordering the PEI Preserves gift box an enjoyable experience. We had enough products ordered for free shipping, which was wonderful. It arrived in Vancouver quickly and in perfect condition. The recipients LOVED getting the PEI products and have been very impressed with the quality of each of the items they have tried. They were very excited. I will definitely be ordering again. Thank you so much for offering wonderful products and for your kind and friendly staff. Charles C., Charlottetown, PEI

Bruce, we loved your speech you gave before lunch at your restaurant, we were with Crystal Symphony tour and had lobster, bought some preserves, and they were the best we've had hence the order for more. I would pay money to listen to you read the phone book! Yosaki G., Walla Walla, Washington, US

We always love everything we receive from the Preserve Company. A great way to send delicious treats for gifts too. They make it easy to share and enjoy with friends and family. Tammy B., Broadfoot, Ontario

After our visit to PEI Preserve Company, when I order online, it takes me right back to our time spent there; the delicious lunch we enjoyed, the beautiful gardens we walked through and the most impressive, unforgettable butterfly conservatory. If you want to impress, give product from PEI Preserve Company; the presentation is wonderful and the preserves are delicious !!! Susan B., Sunnyvale, California

PEI Preserves..distinguished by the 3 P's..Great Products, Great People, Great Place to visit and become inspired! Ken L., Powell, Wyoming, US

I have purchased the shortbread for Christmas gifts for more than 20 years and they never fail to delight. Jo-anne K., Santa Clara, California

This was one of the nicest gifts we have ever given. Our son was thrilled with it and we got to enjoy it with him. We later purchased more for our other son and friends. Great customer service and the products are first rate. Thanks Debbie C.

Your company is first class --- even better ! Ed N., Prince George, BC

Simply Delicious, from the quality of service to the quality of product. You obviously care about what you do. Andrew A., Californi

I'm so glad I was on a bus trip many years ago and stopped in your store. I've enjoyed the shortbread cookies, jams, teas, antipasto, and fruitcake over the years. Thank you, Bruce and family/employees for being so consistent with your quality and for your sweet spirits. Julia C., New Jersey, US
Have been buying from you guys for years and never had a problem. The best preserves on the planet. Tom C., Millbrook, Ontario 

We purchased the preserves in the store when we visited PEI this past May. We were so impressed with the quality and service that we ordered more as Christmas presents and when the packaged arrived, it was packed so beautifully and included the nicest note from the person who packed it. Now, how wonderful is that! I kept the card it was so cute. Judie B., Greely, Ontario

The PEI Preserve Company provides a wonderful, shopping experience even for those of us who are not fortunate enough to live nearby. Although I was placing my order over the phone, I felt as if I was right there in PEI! Thank you, Cynthia, for adding the personal touch that is so often missing today! Best Regards! Elizabeth from Ottawa, Ontario

It’s always a joy sharing your delicious tea with our guests. They may arrive asking for coffee but by the end of their stay, they’re hooked on drinking your tea! Alice F., Durango, Colorado

Your shipping department was most helpful in enabling me to order your great tasting preserves for delivery to Australia. Thank you all for your help. Frank J, New South Wales, Austrailia 

I stumbled across the Preserve Company while looking for gifts for my best friends.  What a find!  My orders just arrived and my first tea is steeping.  The cups are beautiful and if I didn’t love my friends so much, I would keep the cups I bought for them!  Great service and tracking from order to delivery.  I will definitely be ordering more in the future. Kathleen S., Ontario

I have been buying your shortbread cookies and peach salsa for the past many years as Christmas gifts for my close friends. They all wait anxiously every year when Christmas is near and expecting to see the PEI Preserves package at their doorsteps. By the way, some of the cookies and peach salsa had gone as far as to Singapore and Hong Kong. Michelle K., Nova Scotia

It has always been a pleasure to speak with your staff who are always so friendly and patient. I wanted a gift that would be Canadian, tasty, and unique, I'm not disappointed. The service is amazing and I will soon place an order for myself as I'm so tempted to taste instead of gifting. Penny M., Ontario

I’ve never quite dealt with a company before that makes you feel like you matter. Like family. Bruce went above and beyond to make sure I had what I needed to make my Christmas gifts complete. They truly are a diamond in the rough!! Michelle M., Hong Kong

I learned of this company after visiting PEI this summer on a family trip. The restaurant, butterfly sanctuary and Preserve Company were well worth the trip across the island. Delicious food and beautiful gift packaging. I reordered recently because I enjoyed the product so much and hoped to recapture a bit of the feeling! Best wishes, Stacia P. Kingston, ON

 
Love all of your products and love your commitment to your customers! Your very personal and sincere approach coupled with excellent products makes it truly an exceptional shopping experience! Thank you! SH Toronto, Ontario


My online Christmas shopping experience was a breeze. 
I purchased several gift boxes of preserves for friends in the U.S. and family in B.C. and had Bruce and his attentive staff ship them for me. The jellies and relish preserves are beautiful. I am especially looking forward to trying the Brandied Cherries. Make the PEI Preserve Company your next shopping experience! Thank you, Bruce and the PEI staff. Eileen T from Vancouver Island, B.C.


I ordered the raspberry syrup and the very berry cherry. Haven't tried the very cherry one but the raspberry one is awesome on french vanilla ice cream. And the pecan shortbreads are to die for. Shir B., Sunnyvale, California

When I went to PEI with my family this summer, we visited the lovely PEI preserve company. We all loved strolling the grounds and enjoying some delicious treats. When we ate up all the jam we brought home, I was very excited to discover I could order more! The order process was easy (and fun - good luck deciding what flavour!). Everything arrived quickly and safely intact, including 2 beautiful bone China mugs. Erin C., Canada

Great foods surpassed only by the quality of service! Lou M. Georgia, US

Great service and great products! Would recommend PEI Preserves to everyone looking for high-quality products and great service, both at their store in New Glasgow and when shipping products for gifts! Beverly M. Canada

I placed my order online. I had a question about it and called your toll free number. The friendly voice that answered was in your restaurant store. My question was answered and we visited for a moment. I was taken back to our wonderful visit and lunch at your restaurant and the time spent on PEI. I wish our schedule would have allowed us to wander your beautiful gardens a little longer. 
Your Wild Blueberry Preserves are the best I have ever had the pleasure of eating. Now I have a case for sharing and future enjoyment! Thomas A., Raleigh, North Carolina


I've never been to Prince Edward Island, but family gave me a jar of preserves from their visit. It's the best I've ever tasted. So when we moved from the country to the city, I decided to order a whole box of preserves instead of making homemade strawberry jelly. Looking forward to trying so many flavors this year. Chelsea M., Philadelphia 


Absolutely loved your store, restaurant, and beautiful gardens! I love your food products because they are not full of preservatives. Your Wild Blueberry & Raspberry with champagne fruit spread is insanely delicious! It was very nice meeting you Bruce and to see you working with your staff and talking to your customers is not often seen in a lot of businesses. You make the visit feel like home. You and Shirley give of yourselves to the Gardens of Hope, a most wonderful gift to others in need. God Bless you both! This is a must stop for anyone visiting PEI. Love your Island, the people are amazing and the beauty of the Island breathtaking! Rosemary F., High River, Alberta, Canada


Felt welcomed like an old friend. Loved the preserves. Loved the amazing staff and great service even more. Ruth T. Colorado Springs, CO, US
I have always been pleased with my treasures from The Preserve Company. Love shopping online since I don’t get to PEI much anymore. Love reading your Blog! Sissy D. Arkansas, US


Excellent service. My order was packed while I was still at the counter to be sure all was correct. The clerk was very efficient, friendly and professional. Loved the shop, the restaurant and the beautiful surroundings. Thank you so much for a memorable experience. Caroline M. Vancouver, BC


You used one of my favorite quotes: "Feeling gratitude and not expressing it is like wrapping a present and not giving it." W. Ward. Also, When you spoke, was sincere and, of course, your preserves are delicious. A big thank you to the salesperson who helped me and delighted me by saying that she would mail my purchases to my home. Your store&garden&restaurant&handsome singer was one of the highlights of our Canada vacation. Linda C. San Antonio, Texas


Store staff were very helpful. The packing used to ship the item was extremely protective. Item arrived in a timely manner. Thank you. Glad I made the purchase. Helen Z. OK, USA

 

I just love PEI Preserves, both gift shop and restaurant. Great service and selection. Can’t wait to visit again! Marjorie G. NB, Canada

Was an absolute pleasure doing business with you! Not only are your products superior, so is your commitment to your customers. Simply outstanding!! Susan H.


Great customer service. Love your loyalty program. Sara D.


Miss the restaurant & shop so much that being able to order online is great.....thank you for such a wonderful place and experience!! Liza B. NYC


Dunoon mugs are simply the best! Love PEI Préserve Co’s selection and their jams are the perfect complement to a delicious cup of tea or coffee! Ellen D.


I love ordering from Prince Edward Preserves! The food items are delicious, the mugs are beautiful and durable, and the service is quick. Every order has included a short, handwritten note which adds a personal connection. Rebecca M.


Great service, and an amazing selection of preserves. Prices are very reasonable too. D. Westra, Alberta, Canada


Hello, Once again it’s a joy to deal with a company such as PEI Preserve Co. which provides quality products and excellent customer service. My online order exceeded my expectations, from the extra care to the packaging and quick delivery. L.M USA


This is my second case order after having been introduced to your preserves thanks to a friend who gave me a jar of raspberries with champagne. Loved it! True fruit essence and not artificially sweet; captured the berries perfectly. Now my favourite go-to place for food gifts. Nancy M. Iowa


Delivery service was very fast. Product exceptional. I made a purchase for my family and one as a gift, which I forwarded on by mail. Our family to whom we sent the gift jams we’re so thrilled. I would definitely use this site again and would recommend highly. Sandra G. USA


Friendly, helpful staff! Love coming to the island and visiting the store. When I order online the process is quick, easy to use and a handwritten message inside tops-off the joy I have for this wonderful company! Thanks so much, PEI Preserve Co. Joan C. Toronto, Ontario


As an owner of a business myself, it is a pleasure to buy from a family business with such a heartfelt commitment to serving their customers and community. I also had my purchase mailed and the process was amazingly efficient. I am impressed. Keep up the great work. Kathie C. Boston, Mass.

 
Everyone in the store is so courteous, helpful and friendly. It was a pleasure doing business with your company. Thank you. G.L.


Your delicious preserves have spoiled us - we won’t eat any other brand. Your easy mail order service makes this possible. Thanks! Jayne H-M


My husband and I travelled to PEI and had supper in you restaurant in July 2015. We loved it so much our daughter brought me back to have lunch in your restaurant for Mother's Day 2017!! We love your hospitality, the food and your staff are fantastic. Karen M. Halifax, NS


When I was in PEI my friend took me to the Preserve Co for breakfast (it was AWESOME). On the way out I sent home a gift box of jams and relishes. It was such a success (each jam and relish is so very, very tasty) that I will be placing another order real soon. Kim B. Chicago, IL


We have been enjoying your products since you opened many years ago. We have also converted some family members to tea drinkers using your product. We will stop by on our next trip to Canada. You and your wife should be congratulated on running such a fine company. Susan F. Ottawa, Ontario


Wonderful products and so many friends want to try your skillfully made treats. So Christmas will be a very large purchase to thank my suppliers and friends and family. Everyone who received a gift thought the products wonderful and beautifully packaged, and the personalized cards were such a nice touch. Thank you. Jaimie M. New Hampshire


The preserves are exceptional and your staff refreshing! In such a busy world personal, friendly, efficient service is a delight! Susan St. C, Quebec